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Imprint & Data protection

1. Overview and scope

This data protection declaration provides information about how and for what purposes Vegilife AG companies process your personal data (hereinafter “you”). “Personal data” refers to all details and information that relate to a specific or identifiable natural person. 
 

We process personal data in accordance with the requirements of the Swiss Data Protection Act (hereinafter “DSG”) and, if and to the extent applicable, in accordance with the General Data Protection Regulation of the European Union (hereinafter “GDPR”). If we believe it is appropriate, we may provide you with additional privacy policies in addition to this privacy policy. 
 
2. Person responsible and contact point 

The company that operates the relevant specialist store is generally responsible for processing your personal data in connection with our customers in Switzerland.  
 

To process your personal data in connection with the website www.vegilife.ch Vegilife AG is responsible.  

The contact point for questions and concerns about data protection is  
 

Vegilife AG 
Mr. Marcel Bourquin
Siegwartstrasse 16
6403 Küssnacht 
 

Telephone: +41 41 850 01 09 

E-mail:info@vegilife.ch 
 

If you have any questions or concerns about data protection, please contact our address above. 
 
3. Data origin and data categories 

We primarily process the personal data that we receive or collect from our customers, interested parties, website visitors, suppliers, customers and other business partners as part of our business activities. In addition, we can also process personal data that we have obtained from publicly accessible sources (e.g. websites or public registers such as the commercial register, etc.). Finally, it may also be the case that we have received your personal data from our business partners, from official offices and authorities or from other third parties. 
 

The personal data we process includes, depending on the case, personal details and contact details (e.g. name, address, gender, date of birth, telephone number and email address), customer numbers (e.g. the loyalty card number for participants in our customer loyalty program), delivery address, financial information for payment purposes (e.g. bank account details), information about the use of our websites (e.g. IP address) and information of any kind from correspondence, contacts and interactions with us.
 

4. Purpose of processing and legal basis 
4.1Generally within the scope of our business activities 
 

We process your personal data primarily for the processing purposes that are necessary in connection with our business activities and the provision of our services. We process your personal data in particular for the following purposes: 

  • to communicate with you, in particular to provide you with information or to address your concerns 
    to be able to edit; 

  • to provide you with our services and our websites and to evaluate and improve them; 

  • to be able to deliver our products to you; 

  • to maintain and manage the business relationship with you (e.g. invoicing); 

  • to inform you about new developments or to provide you with other information about our services and products; 

  • to inform our suppliers which of our B2B customers sell their goods and services; 

  • to assert legal claims and defend in connection with legal disputes and official proceedings; 

  • to comply with our legal obligations at home and abroad. 
     

We process your personal data for the purposes mentioned above, depending on the situation, in particular based on the following legal bases: 

  • The processing of personal data is necessary for the fulfillment of a contract with you; 

  • You have given your consent to the processing of personal data concerning you; 

  • The processing of personal data is necessary to fulfill a legal obligation; 

  • Processing is necessary to protect the vital interests of the data subject or another natural person; or 

  • We have a legitimate interest in processing personal data. 
     

4.2 When you visit our website 

You do not have to disclose any personal data to visit our websites. However, with each call, the server records a series of user information, which is temporarily stored in the server's log files. The information collected includes, among other things, the IP address, the date and time of access, the time zone difference to the GMT time zone, the name and URL of the file accessed, the website from which the access takes place, the browser used and the operating system used. 

When using this general information, there is no association with a specific person. The collection of this information or data is technically necessary to display our websites to you and to ensure its stability and security. This information is also collected to improve the websites and analyze their use. The legal basis for the temporary storage of the information and log files is our legitimate interest in being able to offer you our websites in sufficient quality and to continuously improve them. 
 
4.3 Contact form 

You can use this on our website under the domain "www.vegilife.ch" You can contact us using the contact form provided. Mandatory information to use the contact form is to enter your name, your postal address, your email address, your telephone number and the subject. The personal data you send to us will be stored by us and to process your request. The legal basis for this personal data processing is your consent and our legitimate interest in processing your request. 
 
4.4 Contact by email and telephone

You can contact us electronically or by telephone using the email addresses and telephone numbers provided on our websites. In this case, the personal data you provide to us will be stored by us and processed to complete your request. The legal basis for this personal data processing is your consent and our legitimate interest in processing your request. 
 
4.5 Cookies 

Our websites use so-called cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system or a mobile device. The cookie contains a characteristic string that enables the browser or mobile device to be uniquely identified when the website or mobile app is accessed again. 

The purpose of using cookies is, on the one hand, to enable and simplify the use of our websites for users. Some functions of our websites cannot be offered without the use of cookies (so-called technically necessary cookies). On the other hand, we also use cookies to analyze user behavior on our websites, namely to measure reach, and finally for marketing purposes. 
 

4.5.1 Technically necessary cookies 

Technically necessary cookies are required for our websites to function. Therefore, these cookies cannot be switched off in our systems. They typically record important actions, such as the number of requests made, editing your privacy settings, or filling out forms. Although you can block these cookies in your browser, some parts of our website may no longer function. 
 

4.5.2 Analytical and marketing cookies 

The analytical cookies allow us to analyze visitor behavior and traffic sources so that we can measure the performance of our websites and improve the user experience. They help us to see how popular which pages are and show how visitors move around our websites. 

Marketing cookies enable us to provide you with advertising that is relevant to you. These cookies can remember that you have visited our websites and share this information with other companies, including other advertisers. 
 

We specifically use the following analysis and marketing cookies: 

If we use analysis and marketing cookies, we will obtain your consent in advance. The processing of your personal data for analysis and marketing purposes based on cookies is therefore based on your consent. If you give us your consent, you can revoke it at any time with future effect. However, this does not affect the lawfulness of the processing carried out on the basis of your consent before your consent was withdrawn. You can express your revocation at any time by adjusting the cookie settings. 

You can also object to the use of cookies in various ways, for example (i) by selecting the appropriate settings in your browser, (ii) by using appropriate cookie blocking software (e.g. ghostery etc.) or (iii) by Regarding cookies from Google, download and install the browser plug-in available under the following link:http://tools.google.com/dlpage/gaoptout?hl=de
 
4.6 Social media plug-ins 

We use the social media plug-ins contained in the following table on our websites. We use the so-called two-click solution, whereby no personal data is initially passed on to the plug-in providers when you visit our websites. Only if you click on the marked plug-in field and thereby activate it will the plug-in provider receive the information that you have accessed our website. In addition, the data mentioned in section 4.2 of this declaration will be transmitted. The legal basis for processing your data in connection with social media plug-ins is our legitimate interest in enabling our users to use the social media plug-ins. 

We have no influence on the data collected and data processing operations by the plug-in providers. These are subject to the respective data protection declarations of the third party providers. Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the data protection declarations of these providers provided below. 
 

Provider and data protection declaration 

LinkedIn / LinkedInIrelandUnlimitedCompany:https://www.linkedin.com/legal/privacy-policy 

Facebook / MetaPlatformsIrelandLimited:https://www.facebook.com/about/privacy/update?ref=old_policy 

Instagram / Meta Platforms Ireland Limited: https://help.instagram.com/519522125107875/?helpref=hc_fnav 

 
4.7 Newsletter 

If you subscribe to our newsletter, we will use your email address and other contact details to send you the newsletter. By registering for our newsletter, you consent to the associated processing of your personal data. Mandatory information for sending the newsletter is your full name and your email address, which we save after you register. The legal basis for the processing of your data in connection with our newsletter is your consent to sending the newsletter. You can revoke this at any time and unsubscribe from the newsletter. You can revoke your consent by clicking on the link provided in every newsletter emailinfo@vegilife.ch or by sending a message to the contact details given in the legal notice. 
 
4.8 Applications

You can submit your application for a position with us by post or via the email address provided on our website. The application documents and all personal data provided to us will be treated as strictly confidential, will not be disclosed to any third parties and will only be processed for the purpose of processing your application for employment with us. Without your consent to the contrary, your application dossier will either be sent back to you or deleted/destroyed after the application process has been completed, unless it is subject to a legal retention requirement. The legal basis for processing your data is your consent, the fulfillment of the contract with you and our legitimate interests. 
 
5. Disclosure of personal data to recipients and abroad 

5.1 Disclosure of personal data to recipients

In addition to the data transfers to recipients expressly mentioned in this data protection declaration, we can, to the extent permitted and necessary, disclose personal data to the following categories of recipients: 

  • Providers to whom we have outsourced certain services (e.g. IT and hosting providers, freight forwarders, payment service providers, banks, insurance companies, etc.); 

  • Dealers, suppliers, subcontractors and other business partners; 

  • Auditors, trust company and other external professional advisors from Bio Partner; 

  • Transport service manager; 

  • domestic and foreign authorities, offices or courts. 
     

5.2 Disclosure of personal data abroad 

In principle, we process your personal data in Switzerland. However, in certain cases (e.g. when using certain service providers or using certain software applications), your personal data may also be transferred abroad, primarily to the member states of the European Union and EFTA, but sometimes also to other countries worldwide. 

If we transfer data to a country without adequate legal data protection, we ensure an appropriate level of protection as required by law by using appropriate contracts (namely based on the so-called standard contractual clauses of the European Commission) or rely on the legal exceptions of consent and contract processing , the establishment, exercise or enforcement of legal claims, overriding public interests, the published personal data or because it is necessary to protect the integrity of the data subjects. 
 
6. Storage period 

Subject to legal obligations (e.g. statutory retention periods) or our overriding interests, we only store your personal data for as long as is necessary in accordance with the relevant processing purpose. We retain personal data that we have as a result of a contractual relationship with you at least as long as the contractual relationship exists and limitation periods for possible claims run or contractual retention obligations exist. As soon as your personal data is no longer required for the purposes mentioned above, it will generally and as far as possible be deleted, anonymized or at least set passively. 
 

7. Your rights 

Within the scope of the data protection law applicable to you and to the extent provided for therein, you have the right to information, correction, deletion, the right to restrict data processing and otherwise object to our data processing, as well as to release certain personal data for the purpose of transferring it to another location (so-called data portability ). Please note, however, that we reserve the right to enforce the restrictions provided for by law, for example if we are obliged to store or process certain data, have an overriding interest in doing so (to the extent that we are entitled to rely on this) or use them for the assertion of requirements. If you incur any costs, we will inform you in advance. 

If data processing is based on your consent, you can revoke it at any time with future effect after you have given your consent. However, this does not affect the lawfulness of the processing carried out based on consent until its revocation. 
 

The exercise of such rights generally requires that you provide clear proof of your identity (e.g. by providing a copy of your ID, where your identity is otherwise not clear or cannot be verified). To assert your rights, you can contact us at the address given in Section 2 of this data protection declaration. 

Every data subject also has the right to enforce their claims in court or to file a complaint with the responsible data protection authority. The responsible data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (http://www.edoeb.admin.ch
 
8. Data security

We take technical and organizational measures to protect your personal data from unauthorized access, misuse, loss and destruction. In particular, we use firewalls, have authorization concepts, carry out regular training and have implemented further protective measures to ensure that personal data is protected as completely as possible. 
 
9. Adjustments to this data protection declaration 

We expressly reserve the right to change this data protection declaration at any time. If such adjustments are made, we will immediately publish the adjusted data protection declaration on our website. The data protection declaration published on our website is valid. 

March 2022 
 

Last updated: October 2023

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